Effective Date: October 1, 2024

1. Introduction

At Forum Support Services, we value your privacy. This policy outlines what limited personal information we collect, how we use it, and the steps we take to protect it. By providing us with your information, you agree to the terms of this privacy policy.

2. Information We Collect

We only collect essential information needed to place you in the right support group, including:

• Personal Identification Information: Name, email address, phone number, and basic biographical details.

3. How We Use Your Information

Your information is solely used to:

• Facilitate your placement in a peer support group that best aligns with your background and preferences.

• Communicate directly with you regarding group activities and program updates.

4. Data Protection and Retention

We are committed to safeguarding your data. All personal information is securely stored and only accessible by authorized personnel. We retain your information only as long as necessary to provide services and meet legal requirements.

5. SMS Communications If you opt in to receive SMS messages from Forum Support Services, your phone number and consent will not be shared with third parties except as required to deliver messages (e.g., SMS service providers). Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access and Correction: You may request access to your data or corrections for inaccuracies.

• Deletion: You may request deletion of your data, subject to legal requirements.

• Opt-Out: You can opt out of communications by contacting us directly.

7. Contact Us

If you have any questions or concerns regarding this privacy policy, please contact us at:

Email: [email protected]

Phone: +1 650-681-2325

Mailing Address: 1401 21st Street STE R, Sacramento, CA 95811

Website: http://forumsupportservices.org/